A Hospitality & Entertainment Marketing Agency
Hospitality and entertainment brands face unique marketing challenges. FoH’s marketing operations framework was built to help solve them. Our team combines deep industry experience with the enterprise-capable marketing team, tools, and strategy you need to make it successful.
Focus on what drives your brand, we'll get the message out.
Recognition & Awards
Top Marketing Agencies - Seattle
Best Content Marketing Agencies
Best Digital Marketing Agency - Seattle
Top 3 Digital Marketing Agency - NYC
Top Integrated Marketing Agency - National
Top Creative Agency Austin
Best Marketing Agency Seattle
Top 20 Marketing Agency - National
Best Communications and Public Relations Agency
Best Digital Marketing Agency Seattle
Best Content Marketing Agency New York
Top 50 Digital Marketing - National
Top Creative Agency
Best Digital Agency National
Best Content Marketing Agency
Best Seattle Marketing Agency
Top Integrated Marketing Agency - NYC
Top Social Media Agency
Top Digital Agency
Top Content Marketing Agency
Years of Experience
Regional & National Awards
Our team of integrated strategists leverage decades of omnichannel communications experience to build the type marketing strategies that are driving today's most popular communications.
We offer a full-stack creative resources ranging from graphic designers to studio-level production experts capable of delivering multimedia creatives that drive your most important business objectives.
We offer deep technical expertise that goes well beyond websites. From building your digital footprint to deep platform integration, we help hospitality and entertainment business leverage technology.
Our shared marketing operations backbone was purpose-built to help organizations like yours spend less time on day-to-day marketing tasks and more time running your business.
FoH offers a unique blend of hospitality and marketing expertise you need to grow quickly.
Is Front of House the Marketing Agency Solution for Me?
What size clients do you handle?
Since we work with clients in a variety of business models, it can be difficult to qualify our target audience with a standard set of metrics; what’s sizable enough to carry marketing support in some businesses, isn’t in others. FoH clients typically have gross revenues of at least five hundred thousand annually but also range into mid-market and enterprise brands with revenues into the hundreds of millions.
We encourage you to reach out with a quick email describing your organization, its needs, potential budget, and a description of your upcoming project. This should give us a better sense of whether Front of House would be a good fit for you. If it works out, we’ll set up a discovery call to learn more. If it doesn’t, we work with a variety of partners and can, more than likely, provide a referral to a trusted expert who might be a better fit.
How much do your services cost?
Since the goals, as well as the type and volume of services we deploy to achieve them, vary between clients, there’s no fixed service costs. With some important retainer exceptions (such as standalone design work), we do not work with budgets below $1500 monthly (Though it should be noted that services at this level are limited).
While we do love working with emerging artists and organizations, our goal isn’t to put an undue financial burden on you or your business or deliver half baked communications at scale. It’s important to understand that whether you’re a single standup comic or a global cruise line, marketing is an investment in your growth. Typically a marketing budget should be about 7% to 15% of your total revenue depending on how aggressive your strategy is.
You may want to see our blog about marketing your entertainement brand on the cheap.
Do you have any pre-packaged services?
Do you have a specific approach?
How do you collaborate with clients?
We use a range of strategies and tools to collaborate with clients - whenever possible embedding directly into their existing operational infrastructure. Our collaborative approach is flexible though and our style can vary depending on the volume of stakeholders, organizational structure, and the type/scale of services deployed.
Our technical stack includes collaborative project management, chat, prototyping, and collaborative video editing software as well as cloud-based doc and spreadsheet programs. Not all of these tools will be used on every project, but they represent a good first look at how we’ll work with you. If you don’t already have internal collaborative tools, let us know and we can provide a range of free/low-cost options. We use chat and regular and ongoing “sprint” meetings for real-time communication.
For a variety of reasons, including protecting other internal business processes and our employees personal space, we don’t generally collaborate with clients over email beyond the scoping process or by text.
How do you gather local multimedia content?
Do you run social and other types of ads?
How big is your team and what’s your experience in my vertical?
Our client facing team comprises about forty members with expertise from around the marketing ecosystem. Our expanded team, including regional contractors, specialists, and third-party partners is about sixty. Our dual layer organizational structure uses focus-area driven pods to ensure subject matter expertise and empowers them with various specialists from strategists to creatives to technologists. For instance, our nightlife and entertainment pod is able to build strategy for and implement social media marketing, but calls on a variety of subject matter experts to implement it.
Is your team available on nights and weekends?
How involved will I be in marketing once we start working together?
Our job is to execute the marketing strategies agreed to, on your behalf. To that end, our goal is to involve you directly in scheduled strategy and feedback sessions on a regular basis, but limit your exposure to the day-to-day minusca. While each client is interested in differing levels of involvement we’ve found that the best, most impactful results come from an iterative cycle of strategy, implementation, review, and onsite feedback. That allows you to stay focused on what you’re good at, maintain critical oversight, and still allow us to work as needed.
We offer processes for you to submit real time feedback on social media, email, and communications drafts via our publishing platforms, but the frequency with which you use them is up to you. We are fully self-sustaining and outside of sprint based communications and feedback on direct questions, don’t require regular feedback. To avoid simultaneous, duplicate, and split communications, we do not allow multiple teams to manage any comms process simultaneously. When we are managing these platforms, we expect all communications and feedback to be delivered through the channels provided.